CLEANINGSPARK PRIVACY POLICY

Effective Date: 05/01/2025

CleaningSpark ("Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, request a quote, or use our services.

1. INFORMATION WE COLLECT

We may collect the following types of information:

Personal Information

  • Full Name

  • Phone Number

  • Email Address

  • Home Address

  • Billing Information

  • Service Preferences

  • Appointment Details

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Website Usage Data

  • Cookies and Similar Technologies

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide and manage cleaning services

  • Process payments

  • Schedule appointments

  • Respond to inquiries and quote requests

  • Send appointment confirmations and reminders

  • Improve our services and customer experience

  • Comply with legal obligations

  • Send promotional offers and marketing communications (where permitted)

3. SMS AND EMAIL COMMUNICATIONS

By providing your phone number or email address, you consent to receive communications related to your requested services, including:

  • Appointment confirmations

  • Service reminders

  • Follow-up communications

  • Customer support messages

You may also receive marketing communications if you opt in.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email.

For text messages, you may opt out at any time by replying STOP.

Message and data rates may apply.

4. INFORMATION SHARING

We do not sell, rent, or trade your personal information.

We may share your information with:

  • Payment processors

  • Scheduling and customer management software providers

  • Marketing and advertising service providers

  • Legal authorities when required by law

These third parties are authorized to use your information only as necessary to provide services on our behalf.

5. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze website traffic

  • Enhance user experience

  • Measure advertising performance

You may disable cookies through your browser settings, although some website features may not function properly.

7. THIRD-PARTY SERVICES

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

We encourage users to review the privacy policies of any third-party websites they visit.

8. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Object to certain uses of your information

  • Withdraw consent where applicable

To exercise these rights, contact us using the information below.

9. CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 18.

We do not knowingly collect personal information from children.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

Continued use of our services after changes are posted constitutes acceptance of the revised policy.

11. CONTACT INFORMATION

If you have questions regarding this Privacy Policy or our data practices, please contact us:

CleaningSpark

423 Prospect Street

Fall River, MA 02720

Phone: (774) 319-6574

Email: [email protected]